Nov 132012
 
Customer Service Gone Social

Social media customer service is similar to being on a retail floor and responding promptly to a customer’s need. Chances are that customer will return if your service is great, and they may even tell a family member or friend about their experience. This could translate into potential customers for ……Continue Reading

Jul 162012
 
Why Should B2B Marketers Use Google Plus?

As opposed to Facebook, which appears to be the best platform for business-to-consumer social media marketing, Google+ may be the best platform for business-to-business marketers. A business-to-business social media strategy should focus on building social influence by engaging and building viral rapport with journalists, bloggers, and other media types who ……Continue Reading

Jul 092012
 
Taking Your Business Mobile?

A potential client asked me “Should my business implement mobile advertising into our marketing campaign?” “Well, mobile advertising has become extremely popular in recent years, numbers do state there is a huge opportunity for growth to build your brand with mobile advertising, and capitalize” was my reply. ”It is the ……Continue Reading